Terms of Service

Color Clipping Ltd. Provides photo editing services using Adobe Photoshop and Advanced Graphic Design Tools and Techniques. We offer professional photo editing services such as – Clipping Path, Background Remove, Shadow Making, Image Masking, Photo Retouching, Headshot Retouch, Jewelry Retouch, E-commerce Editing, Newborn Photo Editing, Ghost Mannequin, Image Recoloring, Real Estate Photo Editing, School Photo Editing and on-demand photo editing services.

You must submit your order through our web portal. Total Order will be processed inside Portal Like: Place Order, Upload Image, Make Payment, Download Image etc.We will process images as per instructions and deliver them on-time. We provide images by FTP, WeTransfer, Dropbox, and Google Drive or any way you prefer.

The turnaround time count will start when we receive all the images from you, it doesn’t start right after you place the order.

Sunday is our office holiday – all activity is off. Therefore, if you order on Saturday, you will get your images on Monday. However, you can arrange an extra shift on Sunday with an additional charge. In that case, you have to contact us before creating your order and pay an overtime charge.

Image delivery time may be subject to delay if any natural calamity, regional issues, and national disasters occur. And we take no responsibility for being late in image delivery due to unprecedented causes.

Our price and package showing on the website is the sample guide illustrating only the price range. The final price for the services depends on the complexity of images, turnaround time, and rush hour delivery.

You agree to pay for an additional processing fee Payment Processing fee if the order invoice amount is under or equal to 5 USD.

All standard prices listed on the Website are subject to change without any prior notice.

How do we define Complexity?
Below are the details of complex images

• Greater curves
• Complex shape
• Fine-edge details
• The image contains lots of holes, spaces, dots, wrinkles, spots, hair fur
• Old images which are wholly or partially- tore, ripped, burnt, soaked
• Image contains lots of details
• Complicate retouching required
• Multiple objects in an image

Our prices are quoted in US dollar ($) on the website. But your price will be shown in your currency in your invoice.

For the Australian order we take the Australian Dollar. We take Canadian Dollars for Canadian orders and British Pounds for the United Kingdom.

For European countries => Åland Islands', 'Andorra', 'Austria', 'Belgium', 'Croatia', 'Cyprus', 'Estonia', 'Finland', 'France', 'French Guiana', 'Guadeloupe', 'Germany', 'Greece', 'Ireland', 'Italy', 'Kosovo', 'Latvia', 'Lithuania', 'Luxembourg', 'Malta', 'Martinique', 'Mayotte', 'Monaco', 'Montenegro', 'Netherlands', 'Portugal', 'Reunion', 'Slovakia', 'Slovenia', 'Spain', 'San Marino', 'Saint Pierre and Miquelon', 'Saint Barthelemy', 'Saint Martin', 'Vatican City', we take EURO.

For the rest of the countries we take US Dollars.

Your account currency can not be changed. Currency will automatically be assigned based on your country.

We use PayPal, Stripe as Payment Gateway. You can make payment through PayPal and Debit or Credit Card. You also make Payment by Bank Transfer. In this case It may take 7-10 days to verify payment. We prefer automated payment gateway.

We take Upfront Payment. You must complete the payment before processing the order. We do not process any order before receiving payment.

We do not store your credit or debit card details. Our payment is made through eminent Payment Gateway websites, Like PayPal & Stripe, When you attempt to make payment, you will redirect to their website.

N.B: Know that all third party apps Like PayPal & Stripe have their own terms and user policies which you admit while using their services. Color Clipping Ltd. will not be responsible for any behavior or policies of any third party in the payment process that goes against your interest

We process payment through Calif Business LLC. So your payment would be collected by Calif Business which will be shown in your PayPal account. However, Color Clipping is the ONLY authority to resolve any claim and issue related to your payment, pricing, and refund. For any problems regarding payment, you can email us at [email protected]

Introducing Wallet: Your Hassle-Free Payment Solution. With our Wallet feature, we aim to simplify your payment experience. Easily Top-Up your wallet balance to conveniently pay invoices, and enjoy the flexibility of using this credit for any future orders. Rest assured, we will provide you with detailed transaction records for your reference. Checking your wallet balance and recharging your credit is now a breeze. Plus, your wallet balance will never expire, offering you peace of mind. Please note that the Wallet balance is non-refundable and can only be utilized for ordering services from Color Clipping Ltd.

We offer a free trial for anyone who has few or bulk images for post-processing. You can test the first image as a free trial for all services.

For a free trial, you can get the photo retouching, photo recoloring, clipping path, background removal, teeth enhancement, skin retouching, jewelry retouching, exposure adjustment, image masking, wrinkles removal, object removal and any simple photo retouching services. For a free trial, we offer only simple image retouching, and instructions should NOT be complex.

We do NOT offer any sophisticated or high-end photo editing for a free trial. But If you have bulk images and require a complex image to be retouched, contact us.

You must provide all the information – Full Name, E-mail, Phone, Country, Service- (Clipping Path, Background Remove, Multi-Path, Image Masking, Shadow Making, Ghost Mannequin, Cropping & Resizing, Image Recoloring, Headshot Retouching), Total Image in the Project, Instructions. After your details are verified, we will start image processing for a free trial.

If you avail our free trial service, an account on your name will be created in Portal automatically.

You will get a free quote if you want to know our pricing. To get a free quotation, you will need to fill a form and submit it. Considering your image quantity, retouching complexity, and delivery time – we will send you a quote.

We provide a quotation showing the price in USD ($) on your “Get a Quote” query. Also, you can get the quotation price in your local currency on request.

If you get a quote, an account on your name will be created in Portal automatically. However, if the quote sample and order image doesn’t match, the pricing will vary.

CC offers multiple revisions after you have downloaded images within seven (07) days. After seven days, you won’t be able to get any revision or redo.

Revision should not conflict/differ/alter with the original instruction that you have provided while creating the order.

• If there is a conflict with the primary instruction, then it will be considered a new order.
• Revision should NOT be contradictory to the original Order instructions of editing photos.
• If you demand a bulk revision, you need to contact us immediately.
• We will redo your order in the case ONLY - you ask for slight editing or enhancement in the photos. Redo doesn’t mean we will edit photos following a new instruction provided by you (which was not mentioned in the instruction).
• If you ask for a redo with new instructions, a new order will be created and adjusted with your order invoice.
• If you are not happy with the final output, only then you can ask for a redo. But it is applicable if you take images without a layer in JPG, PNG, and JPEG.

We do NOT accept photo replacement after the order is placed. If you send the image wrong, you should NOT ask us to edit another photo editing for free as a replacement. It is your responsibility for the consequences of uploading the wrong images. However, if you want to replace your photos, you can contact us. If images are in the processing stage, then you CANNOT replace photos.

Color Clipping works collaboratively with Calif Business LLC, a registered private company in the United Arab Emirates. On 15^th November 2021, an agreement was signed between Calif Business LLC and Color Clipping Ltd.

As per the Agreement, Calif Business is an outsource business partner and agreed to work as an international business solution provider to process payment and develop business on behalf of Color Clipping.

However, in any form of legal decision to be made, Color Clipping has the total liability and responsibility ONLY; Calif Business CANNOT force, influence, or act in making decisions for Color Clipping.

As a user of Color Clipping, you comply with the collaboration of Color Clipping with Calif Business.

We are committed to ensuring your complete satisfaction with our services. If you are fully dissatisfied with our work and can provide valid justification, we will offer a full refund. If you are partially dissatisfied, a partial refund may be issued.

Please note the following conditions:

- All refund requests must be submitted within seven (7) days of order completion. After this period, we cannot process refunds.

- If the edited images meet the same quality standards as a previously approved sample image, no refund will be provided for that order.

- If you have downloaded your images and cannot provide a valid reason for dissatisfaction, we will not issue a refund

- If you have received edited images along with layered files (e.g., PSD, TIF, or TIFF), the maximum refund available is 30%.

- We prefer to credit refunds to your account wallet.

- If you wish to receive a refund through your original payment method, please allow 7–15 business days for processing, depending on your payment gateway.

We are also happy to accommodate redo or revision requests, provided they fall within the scope of the original agreement. If you have any questions or concerns regarding our refund policy, please feel free to contact us.

Once you register a service with us, we have the right to use your name and logo for our marketing purposes to mention you as our clients. You can have a discussion with the support team if you have any issues.

Go through our privacy policy page to learn about our privacy guidelines.

Color Clipping Ltd. may change the terms in the agreements anytime. Your visit and ordering our services indicates that you accept the amendments in the terms and conditions.

ColorClipping reserves the right to cancel the order/service or terminate the deal or suspend the Account at any time.

We will suspend any account or terminate business if we prove that it has been used to abuse our Services. We will also suspend your Account if you seem suspicious. And asking to cancel a running project without a valid reason will terminate the business.

The Color Clipping team is always active in keeping the site functional and providing you a smooth user experience. However, the site may undergo technical issues or we might decide to modify, remove or discontinue temporarily or permanently any function or service anytime with or without notifying you. You have no objection to us modifying, upgrading, discontinuing or maintaining the site or services.

You as a client allow us to use the storage hardware of your device for the purpose of executing our services. We also have the access to your bandwidth and processor for completing our service. We are permitted to send our and our business partner’s advertisement and other information to you. We can use any feedback, suggestion or idea by you considering these are not confidential. We can apply such feedback without restriction and payment.

Commercial factors, including contracts with third parties, may have an impact on the content you view in any area of our website, including its selection and placement. Any part of the content that we have been granted permission to use, has been given to, or is otherwise made available may include marketing/advertising. In these circumstances, we will provide you with the original version of the content.